We deliver across India through our courier partners. This page explains how delivery works.
Where we deliver
We deliver to serviceable PIN codes across India. At checkout we check your PIN code; if we cannot deliver there, you will be told before you pay.
Dispatch and delivery times
Orders are packed and handed to the courier after payment is confirmed. Delivery time depends on your PIN code and the courier; we share the expected delivery date with your tracking link.
Delivery charges
Any delivery charge is shown at checkout, before you pay. Prices already include GST.
Tracking your order
- As soon as your order ships, we send the tracking link on WhatsApp.
- You can also see order status in your account.
- We message you again when the parcel is out for delivery and when it is delivered.
Your address and delivery attempts
- Please give a complete address with a landmark and a phone number that will be answered.
- Couriers usually try more than once. If a parcel cannot be delivered and returns to us, we will contact you to arrange a reattempt or a refund.
- Some products are temperature or light sensitive; please bring parcels indoors promptly.
Packaging
Parcels are packed plainly. The outside of the package does not describe your condition or treatment.
Damaged or missing parcels
If a parcel arrives damaged or is marked delivered but has not reached you, tell us within 48 hours. See the Refund Policy for what happens next.
Questions
Message us on WhatsApp, or write to care@yourhaircompany.com.
Last reviewed . If anything here is unclear, write to care@yourhaircompany.com.